As I've previously written, we celebrate Christmas in my family. If you celebrate Christmas, I hope yours was wonderful. If you don't celebrate Christmas, I hope you had a wonderful day doing things that made you smile.
You may recall that I was scheduled to get my Tecfidera today. You can read about it here.
Was scheduled
I got a call from the specialty pharmacy this morning to schedule delivery of my medicine which was supposed to be shipped yesterday and delivered today. We join our phone call in progress.
“Because this is your first time taking Tecfidera, we'll need to switch you over to speak with a pharmacist who will go over”
I interrupt him, “Wait a minute. I did all that. Last week. That's how I got my delivery date of today.”
“You spoke with a pharmacist?”
“Yes. She was awesome and her name was Priscilla*.”
“Yes. She was awesome and her name was Priscilla*.”
“And when did you speak with her?”
“Christmas Eve. December 24th.”
“Did you call us, or did we call you?”
“Does it matter? But, the call came from Biogen, who did a three-way call between them, me, and you. It was during that call I spoke with Priscilla.”
“Okay, all right, all right. Now that we got that all out of the way, we can go ahead and schedule your starter pack of Tecfidera” he said in a very upbeat tone.
I was not nearly as upbeat, “Terrific. Maybe this time things will go as they should and I really will have it tomorrow”.
“You see, what happened was instead of moving your order forward to processing, your order got sent backwards”.
“Oh, goody”.
“Don't you worry, you will have your shipment tomorrow morning”.
“You'll have to excuse me for being less than enthusiastic and trusting. I believed your company last week when you said I'd have my medicine today”.
“Okay, I'll just need to go over your copay information”
I interrupt again “No. You don't. I've done all of this. ALL. OF. IT”.
“Oh, and they discussed your copay amounts”?
“YES. It's $0”.
“Great. That will certainly help”.
“Yes, it will, if I ever get my medicine”.
So here we are. The specialty pharmacy is part of a national chain. I'm extremely glad I don't have my regular prescriptions filled through them.
And of course, I'm starting to have second thoughts; why are there all these roadblocks between me and my medicine? Maybe I'm not meant to take this medicine? Or maybe it's just ineptitude and has nothing to do with il destino.
*Of course Priscilla isn't her real name
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